Terms of service
Effective Date: 10/07/2025
Welcome to Jour Studios! The terms “we,” “us,” and “our” refer to Jour Studios. We operate this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you, the customer, with a curated shopping experience.
By using or accessing our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, please do not use our Services.
1. Access and Account
By using our Services, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. You agree to provide true, current, and complete information when creating an account or placing an order.
You are responsible for safeguarding your account credentials and all activities that occur under your account.
2. Our Products
We aim to represent our products accurately, but product colours and appearance may vary due to device differences.
Product descriptions, availability, pricing, and shipping options may change at our discretion without prior notice.
We reserve the right to limit quantities or discontinue products at any time.
3. Orders
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. Confirmation of your order will be sent via email upon acceptance.
Orders are for personal use only and not for commercial resale or export.
4. Prices and Billing
Prices include GST unless otherwise stated and exclude shipping, handling, customs, or import fees unless stated.
You agree to provide accurate payment details and to pay all charges associated with your orders promptly.
5. Shipping and Delivery
Estimated shipping times are provided but not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control.
Risk and title transfer to you once goods are with the carrier.
6. Returns and Refunds
Our returns and refunds policy is outlined separately [LINK]. We comply with Australian Consumer Law, including providing remedies for faulty or misdescribed goods.
Please note that change-of-mind returns are not accepted unless explicitly stated.
7. Intellectual Property
All content on our website — including trademarks, logos, images, text, designs, and software — is owned or licensed by Jour Studios and protected by Australian and international intellectual property laws.
You may not reproduce, modify, or use any content without our express written permission.
8. Third-Party Tools and Links
We may provide access to third-party services or links. We do not control these third parties and disclaim responsibility for their content or practices.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy [LINK].
10. Feedback
By submitting feedback or ideas, you grant Jour Studios a royalty-free, worldwide licence to use, modify, and publish your submissions for any purpose.
11. Errors and Omissions
We reserve the right to correct errors or inaccuracies and to cancel or refuse orders due to such errors without liability.
12. Prohibited Use
You agree not to use our Services unlawfully, infringe intellectual property, transmit harmful content, or otherwise interfere with our operations.
13. Termination
We may suspend or terminate your access for breach of these Terms without notice. Certain provisions will survive termination.
14. Disclaimer of Warranties
Our Services and products are provided “as is” without warranties, except as required by Australian Consumer Law.
15. Limitation of Liability
To the extent permitted by law, Jour Studios and its affiliates are not liable for indirect, incidental, or consequential damages arising from your use of our Services or products.
16. Indemnification
You agree to indemnify and hold harmless Jour Studios and related parties from claims arising from your violation of these Terms or your misuse of the Services.
17. Severability
If any provision is unenforceable, the remainder of the Terms will remain in effect.
18. Governing Law and Jurisdiction
These Terms are governed by the laws of Australia. You consent to the exclusive jurisdiction of courts located where Jour Studios is headquartered.
19. Changes to Terms
We may update these Terms at any time by posting revised Terms on our website. Continued use after changes means you accept the new Terms.
20. Contact Information
If you have questions about these Terms, please contact us:
hello@jourstudios.com.au